luffa's physical products are usually one-of-a-kind or in small batches, handmade, and somewhat labor intensive. this means most orders will take up to 2 months to fulfill. you will receive a notification once your order has been processed and is in production. feel free to contact us at luffa.email@gmail.com with any questions.
for domestic u.s. orders, actual shipping fees will apply based on shipment weight and destination. if you live in chicago, you can choose to pick up your order in the humboldt park neighborhood. pick up instructions will be sent with your purchase. feel free to contact us at luffa.email@gmail.com with any questions.
pre-orders will have the estimated release date for the product listed on the product page. if you have any questions, feel free to contact us at luffa.email@gmail.com with any questions.
all sales are final. however, if your order is damaged on arrival or there is an issue with the order, feel free to contact us at luffa.email@gmail.com with any questions.
